You, your department, or office, must store records in a location that is known, secure, and stable for the length of time indicated in the General Retention Schedule. Records Management provides off-site storage for Dartmouth's paper records. 

Secure off-site storage allows you to reclaim office space and recall inactive records on demand.

RMS Online provides access to a user's catalog of stored records with the ability to:

• Search and Request Records
• Return Checked Out Records
• Request Empty Boxes
• Transfer New Records for Storage 

For questions on storing and retrieving records from the Records Management Center and access to RMS Online, email Records Management. 

Records Management Center Delivery Schedule

Records Management makes one delivery run each day. Any requests made before 3:00pm will be delivered the next business day. Requests made after 3:00pm will be delivered in two business days.

Until further notice, we only schedule deliveries on Monday, Wednesday, and Friday due to a staffing crunch. This means: 

• Records requested on Friday will arrive on Monday. 
• Records requested on Monday will arrive on Wednesday. 
• Records that are requested on Wednesday will arrive on Friday.

If you have an urgent need for records to be delivered on a Tuesday or Thursday, we will do our best to accommodate such requests.